Welcome to Zhenjiang Winfar Transport Facilities Co.,Ltd.!
E-mail:Estelle@winfarroad.com   TEL:86-15961415020
Home >> FAQ


1. How to mark lines in different width?
Change the marking hopper, change line width. We have varied sizes; from 50 mm to 450mm. usually the standard equipment is 150mm. The other size is optional. Also, we could produce special marking hopper for you.

2. What about the after-sale service?
We are responsible to provide technical advice in the machine's whole shelf life. We help solving problems through Skype, email by sending pictures and videos.
3. Could you produce customized machine?
Yes. We are professional road marking machine manufacturer. If you have some special requirements, please contact our sales engineer, we will give you Free Professional Road Marking Solution in 24 hours.


4. How do you pack and ship the road marking machine?
Fumigated wooden packages ship by sea. 
Photos about Packing and Shipping:
We will try our best to make sure every detail is perfect, we will take pictures to let you confirm before shipment, please rest assured.


5. When can you delivery? Do you have the road marking machine in stock?
As professional manufacturer, almost road marking machines are in stock, except some road marking auxiliary machines. Please contact our sales engineer or leave us a message to get the latest accurate information.
If we have the products in stock, after receipt of payment, we will delivery in 7 business days. If we don't have it in stock, different models, different production cycles, please contact us to confirm the delivery time.
Thanks for your support, if there are any other questions, please contact us, thank you.

6. I need some road marking paint for test, can you provide it?
Yes, of course. We can provide Free Paint Samples, for the laboratory testing or actual testing, but you need to pay the postage.
If you need samples of road marking paint, please contact our sales engineer or leave a message to us, please tell us which kind of road marking paint do you want, how much do you need, and the recipient's name, address, postcode and telephone number.
Once we receive your information, we will promptly contact you to confirm the information and postage, and prepare the paint samples for you.
After receipt of postage, we will immediately send the paint samples to the address you specify by TNT, DHL, FEDEX or any other first class courier company.
Thanks for your support, if there are any other questions, please contact us, thank you.
7. Can thermoplastic road marking machine preheat the thermoplastic paint?
To meet customers’ requirements, we designed multifunction hot melt road marking machines, which can be used not only for the normal marking, but also thermoplastic pre-heater to melt materials.

But if your marking construction project is large, it needs to work with a pre-heater.


8. I want to visit your factory, what should I do?
As road marking machines manufacturer, every year hundreds of clients visit our factory, visit our road marking machines workshop. If you also want to come to China and visit our factory, then the following content will provide you with detailed instructions. 
Firstly, if you decide to visit our factory, please contact us as soon as possible. Tell us the number of visitors and the date, so we can arrange the reception.
Secondly, prepare the passport and visa to China. If you need our assistance, please contact with our sales engineer, we will try our best.  
Thirdly, after obtaining the visa, you need to make sure the route and schedule and flights. If you need us to scheduled return ticket or hotel for you, please contact our sale, along with a scanned copy of your passport.
We are located in Zhenjiang City, Jiangsu Province, China; you can first fly to Nanjing, Shanghai, Guangzhou or Hong Kong, and then transfer to Zhenjiang.
Fourthly, after ticket booking, please give the ticket information to our sales, we will arrange car to pick you up. 
In order to give you a pleasant journey, if you have any other needs, please inform our sales in advance. Thank you. We look forward to your visit.
9. What payment methods do you accept?
Thanks for ordering our road marking equipment & material. About the payment terms:
1. T/T (Telegraphic Transfer)
Total amount <=USD50,000; 30% T/T as deposit in advance, 70% T/T balance before ship out; or 100% T/T.
2. L/C (Letter of Credit)
Total amount >USD50, 000; 100% L/C; or 30% T/T as deposit in advance, 70% L/C at sight.
In international trade, T/T is a normal, fast and convenient payment terms. Many of our clients prefer to use this method. And here please note that, we only accept confirmed, irrevocable sight L/C, and must open by the big international bank.


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